Strategy of e-Services Development
Please answer the questions below
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Q.0
All provided services are unique, useful and satisfy your personal needs ?
Yes
No
sometimes
Q.0
whats your favorite services channel ?
website
mobile application
kiosk
customer services
call center
Q.0
Do you suggest additional new services, if yes Kindly mention them ?
Q.0
Do you suggest additional new information about services , if yes Kindly mention them ?
Q.0
do you have any comments on our services procedures , (please mention the service name )?
Q.0
kindly rate the E-payment procedures As the following :
E-service payment is clear
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Availability of various online payment methods (eDirham, VISA, MasterCard, Direct Debit, etc.)
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Notification of a successful E-payment via push notification, SMS, email or any other electronic mean to the user
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Q.0
type of customer ?
Select
individual
companies
patients
Q.0
Whats your nationality ?
Select
Arabs
Foreigners
Asians
Nationals
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