Survey on measuring quality of social media accounts

As a part of SCA's interest to adopt best practices, it assesses its social media accounts in order to improve service delivery and respond to customer inquiries. Accordingly, we would like to invite you to participate and answer a few short questions in this survey.

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Access to the Authority's accounts on social media is easy

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Time taken to respond to inquiries meets expectations

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Posts on accounts are clear and serve user requirements

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Published material is diverse and meets customer needs

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Addressing customer comments and requests is done in a constructive manner

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What other services do you propose we can provide through our social media platforms?