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Level of Customer Happiness About the Federal Tax Authority Call Center

Based on the Federal Tax Authority directions of providing the best services to the public in a way that contributes to enhancing their satisfaction and happiness, FTA invites the honorable public to share their opinions to develop the call center services.


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*Please complete mandatory questions to proceed.
Q.0
How satisfied are you with the time taken to respond to your inquiries?
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How satisfied are you with the level of knowledge and information of the call center employee?
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Based on your experience, is it possible to obtain FTA the services without visiting the taxpayer support center
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Based on your experience, is it possible to contact the tax agents registered with the authority to obtain the appropriate tax advice
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Improvement suggestions and opinions:
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